Privacy Policy
Last Updated: June 20, 2025
Who We Are
We are Softworx Digital LLC, a Bangladesh-headquartered provider of custom software development, mobile/web app creation, digital marketing solutions, and UI/UX design services. With an international mindset and a tech-first approach, we are dedicated to offering modern, scalable, and innovative digital solutions to clients worldwide.
As you read this document, you are visiting our official website — the digital front of our company. Our aim is to offer you a seamless experience, help you find what you need, and respond to any inquiries you may have. To do this effectively, we may need to collect and process certain personal data. Your privacy and trust are important to us, and we take extensive measures to safeguard your personal information.
What Personal Data We Collect
Softworx Digital collects information to understand your needs and improve your experience with us. This data may be collected directly from you or indirectly through tools and technologies such as cookies.
a. Data You Provide Directly
- When you fill out contact forms, request a quote, or interact with our support team
- When you subscribe to newsletters, download resources, or register for services
b. Data Collected Automatically
- Browser type and settings
- IP address and approximate location
- Pages visited, time spent, links clicked
- Device type, OS version, and screen resolution
- Error logs, loading issues, and system diagnostics
c. Data from Third Parties
We may obtain information about you from trusted partners, which may include:
- Location data services for geolocation customization
- Co-branded marketing partners
- Publicly available sources (e.g., business directories)
d. Types of Personal Data
- Name, email, phone number, and company name
- Country and language preferences
- Feedback or content you submit to our forms
⚠️ Please avoid including sensitive data like payment information or passwords in our public forms. We do not request this and will not use it if submitted.
Why We Collect Personal Data
We collect and process personal data for the following purposes:
- 🔄 Service Delivery: To communicate with you and provide requested services
- 📈 Website Optimization: To monitor and improve website usability and performance
- 💬 Support: To respond to inquiries or resolve technical issues
- 📩 Marketing: To send promotional messages (only with your consent)
- 🔍 Analytics: To analyze traffic patterns and user engagement
We do not sell or rent your personal data to third parties.
Why We Share Personal Data
We may share your personal data with:
- Our development team and trusted internal departments
- Third-party service providers (e.g., hosting, analytics, CRM, email services) under strict confidentiality
- Legal entities or law enforcement, when required by law or to protect our users or systems
All partners are contractually obligated to follow strict privacy and data handling practices.
We may also combine data from public or partner sources to improve personalization and service quality.
What Rights You Have
You have full control over your personal data. Under applicable data protection laws (like GDPR), you may:
- 📄 Request access to your data
- ✏️ Ask for updates or corrections
- ❌ Request deletion (“right to be forgotten”)
- 📤 Export your data (data portability)
- 🚫 Object to or opt-out of marketing communications
- 🛑 Withdraw consent at any time
📧 To exercise these rights, contact us at: privacy@softworxdigital.com
Cookies & Similar Technologies
We use cookies and similar tools to enhance your user experience.
We Collect:
- Usage Data (pages visited, clicks, time on page)
- Device Info (IP, browser, OS)
- User preferences (form entries, language choice)
Purpose:
- Analytics
- Improving functionality
- Security and fraud prevention
You can manage cookies via your browser settings at any time.
How We Secure Your Data
We employ state-of-the-art security protocols to keep your data safe, including:
- 🔐 Encrypted connections (SSL)
- 🧱 Firewalls and access controls
- 🛡️ Secure storage and cloud backups
- 🧑💻 Limited internal access with role-based permissions
How Long We Store Data
We retain your data only as long as necessary, depending on the nature of the interaction or any legal obligations:
- Contact or inquiry data: Up to 5 years
- Marketing preferences: Until unsubscribed
- Legal/compliance data: As required by law
Changes to This Privacy Policy
This policy may be updated from time to time. Changes will be posted here with a new “Last Updated” date. For major changes, we may notify you directly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Softworx Digital
📧 Email: privacy@softworxdigital.com
🌐 Website: www.softworxdigital.com